Returns & Exchanges
At Simple Retro, we want you to be completely satisfied with your vintage-inspired pieces, which is why we offer a 30-day return window for all unwashed and unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
- 3.Ship the Item
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5 to 10 business days.